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Frequently Asked Questions

Families and Young People

The logo for the Frequently Asked Questions service.

OneLife Suffolk is packed with guidance and advice on how to live healthier, but we have also provided answers to some frequently asked questions. Please let us know if there is a question you would like the answer to that isn’t listed here.

My child is underweight, can you help?

Unfortunately, the OneLife Suffolk service is only commissioned to offer support to children who are above the healthy weight range. If your child is underweight and you feel this is an issue, please see your GP.

Do parents have to attend the 10-week programmes too?

The idea of the 10-week programmes is to support changes in the home amongst the whole family. If the parent/s are unable to attend or are not the main carer or guardian of the child then other family members can attend instead, e.g. grandparents.

My child has a learning disability or behavioural issues, can they still attend?

Yes. Please make us aware of the condition your child presents with and we can assess the support that may be required on the programme.

Is a one to one service offered?

No, although each case will be dealt with individually and a decision will be made by our programme lead.

What is the maximum number of children on a programme or holiday club?

At our holiday clubs, we can take no more than 40 children; however, our family programmes invite no more than 10 families.

What age does my child need to be?

Our programmes are suitable for 5 – 18-year-olds, however, we do offer teen programmes. Once a young person reaches the age of 16 years old, they can join our adult weight management programme if they would prefer.

What do we need to bring to the programme or club?

Children will need to bring water and be dressed suitably for physical activity, e.g. comfortable clothes that they can move freely in, and trainers.  In the summer we advise that you bring sun cream, hats and sunglasses too.

My child is 16 years old but does not want to attend one of the children and young person’s programmes – is there an alternative option?

Yes. They could join our Adult Weight Management programme where we offer a 12-week programme or 12 weeks of Slimming World vouchers.

Can anyone else attend the 10-week programme?

The child/children can attend alongside their main carers, such as their guardian, parents or grandparents, but no others are to attend.

How much does the service cost?

This service is FREE!

Can siblings attend any of the programmes too?

Yes, if one child in the family is eligible, then their siblings can attend too. This avoids one child feeling victimised because of their size.