Making Every Contact Count Training

When working with the general public it’s important that opportunities to introduce or bring about lifestyle behaviour changes are recognised and acted upon. Everyone with Health and Well Being on their agenda or who work with people could be making the most of any opportunity to offer a brief lifestyle intervention with their patient, client, customer or even a colleague or relative.

Making every contact count (MECC) training is delivered across the Nation and is supported by Public Health England. Click HERE to find out more about MECC, discover what leaders have to say about it and get access to some useful resources prior to training.

MECC training is FREE and delivered locally by OneLife Suffolk. The session lasts 90 minutes but can be tailored to your needs if booking a session specifically for staff within your organisation. 

The Making Every Contact Count (MECC) training offered by OneLife Suffolk will teach you to support an individual to make lifestyle behaviour changes and understand which services you could refer people on to.

Following completion of the training, you will be able to:

1. Define ‘Brief Advice’ and ‘Brief Intervention’ and understand the difference

2. Learn how you can make the most of 5 mins with ‘Brief Advice’

3. Understand the Behaviour Change Model

4. Understand the need for effective communication skills and the use of motivational interviewing skills with a ‘Brief Intervention’

5. Learn about Key Health Messages

6. Practise raising health issues with individuals, then supporting them to make healthy lifestyle changes

7. Practise using the health leaflets and be aware of the website resource to support the training session

8. Feel more confident on having a conversation about making healthy lifestyle changes

The MECC training session is approximately 90 minutes long. 

Due to COVID-19 Face-2-face training is currently paused. The OneLife Suffolk team can deliver this training over Zoom and we are developing an online training version available the end of May 2020.

To organise a training session specifically for you and your colleagues within your organisation please send an enquiry to info@onelifesuffolk.co.uk

This section aims to provide you with useful links to trusted information and resources on healthy lifestyles that you could recommend to people as part of Making Every Contact Count. 

For more information around Making Every Contact Count click HERE

Discover other services, campaigns and advice available for local people living in Suffolk HERE

Stop Smoking


NHS Smokefree

Healthy Eating and Weight Management

NHS Choices

Change 4 Life

British Dietetic Association 

Physical Activity

NHS Choices

Active 10


FREE support available in Suffolk from Turning Point

Drink Aware

Dont bottle it up

Mental Health

The mental health service for Suffolk is provided by Wellbeing 


Mental Health Foundation